Topaz News


Quarter 2 "Associations" Survey Results



We have gathered the data from our quarter two survey about the travel associations you are part of. Thank you for taking the time to let us know about these associations and your experience with them. Please find the results below.



1.) Which travel associations are you currently a part of?

•GBTA (Global Business Travel Association)
•ACTE (Association of Corporate Travel Executives)
• Local chapters of GBTA
•CTDA (Corporate Travel Department Association)
• ITM (Institute for Travel and Meetings)
• ASTA (American Society of Travel Agents)
• IATA (International Air Transport Association)
• IATAN (International Airlines Travel Agent Network)


2.) How often do you meet with people in these associations via the web?

1-2 times a year.......................................................40%

3-4 times a year.......................................................20%

4-5 times a year.......................................................6.7%

5+ times a year...................................................... 33.3%



3.) How often do you meet with people in these associations in person?

1-2 times a year....................................................................20%

3-4 times a year..................................................................13.3%

4-5 times a year....................................................................20%

5+ times a year..................................................................53.3%



4.) What do you feel is the best event (Virtual or in person) that the association(s) hosts?

•Management Summit
• Annual GBTA conference
• Webinars
•Monthly luncheons on the local level that allow us to meet regularly, feel like a group and learn
•ITM Annual Conference
•Within GBTA-law firms have formed their own group-Legal Travel Forum, which meets twice a year to discuss law firm specific issues
•One day power meetings centered on timely travel programs and industry best practices.


5.) What do you hope to get out of being a member of these associations?

•Wisdom and profits
•Networking
• Competitive information
• Supplier information
• Product up-dates
• Camaraderie
• Education
• New ideas
• Time with peers
• Current trends and events in the business travel industry
• Keeping up to date with the latest technology
• Benchmarking


6.) What do you feel these associations lack?

•Respect from certain airlines
•Better connection via social media
•Online education
•Lobbying & Innovation
•Balance of buyers and suppliers
•More statistics
•White papers that are up to the moment
•Content heavy resource centers
•Leadership ability to connect with the members
•"I feel like we are members of ASTA, IATA and IATAN because it's the thing to do as travel agents. I wish they offered more for their membership."

•"GBTA is too general and too basic and the convention is too expensive."

•"I think they are "association" driven vs. member driven. The politics involved in the larger organizations can be an impediment to achieving greater success for the individual member. I also think that because they accept money from larger vendors, they take fewer risks in advocating for the buyer members. Would be nice to have a more agnostic association that actually stands up to say what is wrong in the industry even if it means alienating a vendor member."

Save Your Company Money

We perform audits for companies of any size – let's talk today.

Start Saving Money

See What We Can Do

Read examples of how we've helped other companies.

View Case Studies

Hear It From The Experts

See what advice and news our experts have to offer.

View Our Blog