This time of year, I give much thought to the months past and the months ahead, wondering what has happened and what will happen in our industry. I know many have seen me speak about predictions over the years, where I give a somewhat light hearted look at the industry and what we should expect. While that will be coming soon, I want to first talk about the past and the present.
Once again our industry was one of revolution and evolution. There were some pretty large acquisitions (SAP, do you have any more money to spare?), the retirement of some old friends (Thank you Carol, since your early days at UTC), various new and exciting entrants into our industry (too many to mention), and ongoing dialogue about what is the difference between right and wrong. I always said I landed in this industry because of the change - and change we sure got!
Topaz will continue to ensure our 36 years of experience is a loud voice for our industry. We will think up some new studies that may offer value to our clients, and maybe even resurrect some old ones. We will continue to offer services that validate and prove your travel programs are the best they can be - each and every day.
Finally, I wish to announce that Rebecca Frinell has left Topaz to pursue other opportunities within our industry. Her return to Topaz about 2 1/2 years ago after a break of 10 years brought new insight, new opportunities and a continuous smile to our company. We wish her nothing but the best, and I hope you all have the opportunity to see her down the road. Michele Simon will be taking over much of the sales process and has over 21 years of experience with Topaz. However as always you are free to reach out to me at your convenience for any needs you may have.
Enjoy the few remaining days of the year and I look forward to working with all of you in the near future!