Subscribe via RSSJUNE 30, 2015
The cost of selling your product
When you have a product, you must get it to the customer. When you have a service, you must also get it to the customer. These are one of the foundations of business that simply must be...
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JUNE 30, 2015
When you have a product, you must get it to the customer. When you have a service, you must also get it to the customer. These are one of the foundations of business that simply must be...
APRIL 27, 2015
I was reminded this past weekend of the nuances of Perception v Reality, and I started to think about the implications of those two words in our society as well as in our industry. As a...
APRIL 8, 2015
Do you remember the good old days? I used to hate it when my parents and grandparents said that - and now I say it - but do you remember those old days of airline contracts? They were pretty...
MARCH 3, 2015
In the dead of winter i flew from one coast to another without one delay. After this winter of discontent, that was a miracle. The impacts of weather to air travel this winter will be felt...
JANUARY 5, 2015
Starbucks will begin experimenting with drone delivery of your favorite beverage in major metropolitan areas. Gridlock will again lead the headlines out of Washington where there will be...
DECEMBER 15, 2014
Dear Readers of the Blog: Today marks an important day in the life of Topaz. Yes, it is time to announce that free shipping on all Topaz Products ends today. Until I send and email...
SEPTEMBER 25, 2014
Blog Post by Rebecca Frinell I will be the first to admit that I am more inclined to ask a friend or colleague for assistance on where to go or who to call for specific personal and...
SEPTEMBER 15, 2014
We are almost at the end - lucky #13 about value travel management is in fact audit. And before you accuse me of self serving sales pitches, I want you to hear me out. Simply...
AUGUST 28, 2014
As usually happens after the annual GBTA Conference, we are being inundated with interest in our airfare auditing services. I am not sure if it’s the many meetings we have with our clients and...