Topaz Team


Our team:

  • Experienced business travel agents
  • Process experts
  • Retrained yearly
  • Customer service focused

Our auditing team is made up of former business travel agents who have worked for many years in business travel all over the world. They have worked in the largest travel agencies and have countless hours of experience and dedication to understanding travel and airfares. Each year they receive recurrent training to ensure they are up-to-date on the latest IATA fare construction rules and regulations as well as the most current changes in the reservation systems to ensure our customers receive the best service possible.

Michele Simon

Michele has been with Topaz for over 20 years. During her years with Topaz she has had roles as a receptionist, sales administrator, and currently is the Director of Client Services. She resides in Troutdale, OR with her husband Joe and their son.

WendyWendy Cofer

Wendy has been with Topaz for over 20 years, and has over 25 years experience in the travel industry, both corporate and leisure travel. During her years with Topaz she has had roles as an auditor, operations manager, and most recently as the Vice President of Operations. She resides in Langhorne, PA with her husband Aaron and their two daughters.

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