Faced with uncertainty over whether they are being charged the correct amounts for their transaction fees, corporate travel leaders have consulted with us to better understand the process and to determine if they have been charged correctly. We can help by reconciling and auditing what we think you should be charged against what you are actually charged. We may even be able to assist you in determining if split tickets are resulting in increased transaction fees with no additional savings due to the airfare reductions.
This service offering was introduced after numerous requests by clients wanting to check up on their TMC to ensure they are not over charging transaction fees. We will conduct an audit to ensure that there is a reasonable amount between what was contracted to be charged versus what was actually charged.
Not always. We do not have the ability to completely understand each call and each corresponding fee - so we take a methodical approach to the audit to determine if your fees seem reasonable. In fact, we will not even start this audit nor charge you anything until we fully understand your reason for considering this service and asking you a series of questions to ensure it will be worth your time and money.